Return Policy
Effective Date: 10/16/2026
Last Updated: 10/16/2026
At AMARLA, we want you to feel confident in every purchase. If you wish to return or exchange an item, please review the guidelines below.
Eligible Items
Items are eligible for return or exchange provided that they:
- Are in their original, unworn and unused condition.
- Have all original tags attached.
- Are returned in their original packaging.
- Have not been washed, altered, damaged or worn.
- Meet the applicable return or exchange timeframe.
Non-Eligible Items
We cannot accept returns or exchanges for:
- Items that have been worn, washed, altered or damaged.
- Items showing signs of use or wear.
- Items returned without their original tags.
- Items returned outside the applicable return or exchange period.
Returns
Return requests must be submitted within 3 days of receiving your order.
To request a return, please contact us at support@amarlaworld.com with your order number and the item you wish to return.
Once your return is approved, our team will provide you with the return instructions.
The return delivery fee is the responsibility of the customer.
Once we receive the item, it will be inspected to ensure that it meets our return conditions.
Store Credit
AMARLA does not offer monetary refunds.
Once an approved return has been received and inspected, you will receive store credit equal to the value of the returned item.
Your store credit can be used toward a future purchase on the AMARLA website. If your new purchase exceeds the value of your store credit, you may pay the remaining balance separately.
Original delivery fees are non-refundable.
Exchanges
Exchange requests must be submitted within 7 days of receiving your order.
If you would like to exchange your item for a different size, color or another available item, please contact us at support@amarlaworld.com with your order number and exchange request.
The item must be returned in its original, unworn and unused condition, with all original tags attached and in its original packaging.
The return delivery fee is the responsibility of the customer.
Once we receive and approve the returned item, we will process your exchange, subject to availability.
If the requested item is unavailable, you will receive store credit equal to the value of the returned item.
Processing Time
Once we receive your returned item, it will be inspected and processed within 3–5 business days.
For approved returns, your store credit will be issued once the inspection is complete.
For exchanges, the replacement item will be processed once the returned item has been received and approved.
Damaged or Defective Items
If you receive an item that is damaged or defective upon arrival, please contact us immediately at support@amarlaworld.com, including your order number and clear photos of the issue.
Once reviewed and confirmed, AMARLA will arrange an appropriate resolution, which may include a replacement or store credit. In such cases, AMARLA will cover the return delivery cost.
International Returns & Exchanges
For international orders, the customer is responsible for all return and exchange delivery costs, unless the item received is defective or an error was made by AMARLA.
Please contact support@amarlaworld.com for specific instructions regarding international returns and exchanges.
Contact Information
Email: support@amarlaworld.com
This policy is subject to change without notice. Please check this page periodically for any updates. For questions regarding our return and exchange policy, please contact us at support@amarlaworld.com.